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Connect your own Stripe account to accept paid purchases on your Creatora platform. You can use an account you already use, or have used, for other activity. One Stripe account can be connected to only one Creatora platform at a time.

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Find your keys in Stripe

  1. Sign in to Stripe and select the account you want to connect.
  2. Open API keys in the Stripe Dashboard. Stripe calls the two values you need the publishable key and secret key. Stripe’s key guide shows where to find or create them.
  3. For a platform that will accept real payments, select Stripe’s live mode. Copy the publishable key, which begins with pk_live_, and the secret key, which begins with sk_live_. Check that both come from the same account and mode.
Keep the secret key private. Enter it only in the Secret key field in your platform’s Admin Panel; do not send it to Creatora by email or through a support message. If you cannot retrieve an existing live secret key, follow Stripe’s key guide to create a new one.

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Connect the account in Creatora

  1. Open the Admin Panel → Checkout on the platform that should receive payments.
  2. Under Connect Stripe, paste the Stripe publishable key into Public key and the Stripe secret key into Secret key.
  3. Select Connect Stripe. The page then shows Connected when the connection has been saved.
If Creatora says the Stripe account is already connected to another platform, use a different Stripe account or contact Creatora about the existing connection. Connected confirms that Creatora saved the connection. For a particular purchase, use the order guide to compare the payment and Student access.

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Choose payment methods in Stripe

Creatora can show these payment choices when they are available for your Stripe account and the purchase:
  • Cards, PayPal, Klarna, Amazon Pay, Bancontact, EPS, and Satispay are the payment methods Creatora selects individually from those enabled and available in Stripe.
  • Apple Pay, Google Pay, and Link are wallet or faster-entry options presented through Stripe’s payment form when eligible. Their appearance can also depend on the buyer’s device, browser, and domain setup.
To add or remove a supported method, open Payment methods in your Stripe Dashboard and change its setting there. For example, enable or disable PayPal in Stripe to change whether an eligible buyer can choose it in Creatora. Stripe’s payment-method settings guidance explains how to select the relevant configuration and turn a method off. Link can appear by default in the card form. Creatora recommends disabling it in Stripe’s Payment methods settings if you want a simpler checkout form without Link sign-in fields. Enabling a method outside the list above in Stripe does not add it to Creatora checkout. If you need another method, tell Creatora which one you would like to offer.