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Services let you present consulting, coaching, and other professional activities on the platform and generate interest. From a service page, a person can request information or be directed to an external page, but cannot purchase the service directly. To sell a service on Creatora, you can include it in an offer.

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Create a service

In the Admin Panel, open Products > Services. From here, you can open the Services catalog, edit the Services page, or select New service to create one. The catalog contains all created services, with information about their price and status. Open a service and, under General, enter Name and Description. This information is used to present the service on the platform.

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Set the service price

Under General > Sales model, choose how to present the service price:
  • For a fee, to show a price;
  • Free, to present the service without a price;
  • Request a quote, if the price is defined after collecting the person’s requirements.
You can also specify the price Unit of measurement, for example “for one or more people,” and add any Price notes. This information presents the service and its price. It does not allow the service to be purchased directly from its page.

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Choose how to receive requests

Under General > Contact method, choose what happens when someone is interested in the service.
The person fills out a form in Creatora. You can customize the main question, completion instructions, an initial suggestion, and the button text.Received requests are available under Requests within the service. Here you can see requests still to be handled and the history of those already handled or completed.

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Sell a service with an offer

To let someone purchase a service, include it in an offer with other items or sell it through a dedicated offer. For example, you can create an offer that includes a course and a Code review service. When someone purchases the offer, they purchase both.
Purchasing an offer that contains a service does not automatically start service delivery. After the purchase, you will need to contact the person and tell them how to proceed, for example to collect the necessary information or arrange an appointment.
To create and configure the offer, see Manage prices, offers, and coupons.

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Prepare the service page

Under Sales Page, you can explain in more detail what you offer and how the service works. You can customize the process explanation by showing the steps that take the person from the request to the start of the service. You can also add and organize page content, include Frequently asked questions (FAQ), and specify who provides the service. Use this page to give people the information they need to understand whether the service suits their needs before contacting you.

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Choose who can see the service

Under General > Status, choose the service visibility:
  • Public: the service is visible on the platform and can receive requests;
  • Unlisted: the service is not shown publicly, but anyone with the link can access it and submit a request;
  • Archived: the service remains available in the Admin Panel but is not visible or available to people.
For example, use Unlisted when you want to share a service only with specific people without showing it alongside your other services.

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Customize the page with all services

Creatora collects published services on a dedicated platform page. In the Admin Panel, go to Products > Services > Services page. From here, you can customize the title and introductory text shown before the list of services. Select View in platform to check how the page is presented to people.

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Check the flow

Before sharing a service, open it and select View in Platform. Check that the description, price or Request a quote label, and sales page match what you want to offer. Also check the next step: if you chose Direct contact, test the request form; if you chose Destination link, make sure the button leads to the intended destination. If the service is included in an offer, also check the offer and make sure you know how to contact buyers to arrange the next steps.