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You can use a subdomain of your domain, for example academy.yourdomain.com, as the platform address. Setup happens in two steps: you prepare the DNS records, and the Creatora team completes the activation.
1

Prepare the subdomain

Before changing the DNS records, contact the Creatora team with the subdomain you want to use and tell us whether it is already associated with another site. If you do not already have a direct contact on the team, you can write to hello@creatora.io.Example DNS configuration for the subdomain academy.yourdomain.com:Your DNS provider may call the Name field Host instead.
Do not change the DNS records before receiving our confirmation. We will tell you when to make the change.
2

Complete activation

After configuring the DNS records, notify the Creatora team. We will complete the subdomain activation.After our confirmation, open the subdomain address and check that it shows the platform.If the old site or a different page still appears, tell the team which address you opened and what you see.
This procedure applies to a subdomain, such as academy.yourdomain.com. If you want to use the root domain, such as yourdomain.com, ask the team for instructions for your case.